Five Communication Techniques to Achieve a Better Customer Experience

Communication is a concept we all believe to be learned naturally, but good or even great communication is a commonly abandoned skillset. Sometimes we find ourselves in the grip of a good conversation, while other times we struggle to openly and directly convey what we need. This is especially relevant in customer service because you willContinue reading “Five Communication Techniques to Achieve a Better Customer Experience”

Introducing…The Web Font Coupe

Google Webfont Loader Now in Plugin format. The issue with web fonts is that they can sometimes block the page render, especially on mobile devices. This issue stems from the rendering path. As a website is trying to download resources it may get hung up trying to download a bunch of webfont libraries. Often youContinue reading “Introducing…The Web Font Coupe”

One-Page Theme | Prerequisites

Setting up WordPress & Underscores on a Local Environment Before we begin getting into our theme build we should first go over a few prerequisites, namely: Setting up a local environment Downloading and setting up WordPress Downloading and understanding the starter theme ‘Underscores’ Installing and setting up Bootstrap Let’s get started. Setting up a localContinue reading “One-Page Theme | Prerequisites”

One-Page Theme | Part One

How to create a one-page theme for WordPress Update: I have recently changed the WP_Query function featured in this posting. The original function would query pages by specific names, i.e “Masthead” or “Start”. This proved to be inflexible, and in practice provided a poor user experience. For instance, if a user wanted to label theirContinue reading “One-Page Theme | Part One”